Direct Express Login

Video demonstration and instructions on how to use the Direct Express Login:

 

Direct Express Login Instructions:

1. Enter the Direct Express Login page URL into your browser. For easier access, you can just follow this link directly: https://www.usdirectexpress.com/edcfdtclient/login.html

2. Enter your User ID on the provided textbox.

3. Click the "Submit" button to finish the log in process.

4. You should be redirected to another link where you can enter your other log in credential.

5. Follow the remaining instructions to finish the log in process.

 

 

Direct Express Login Reset Instructions:

1. Enter the Direct Express Login page URL into your browser. For easier access, you can just follow this link directly: https://www.usdirectexpress.com/edcfdtclient/login.html

2. Click the "Forgot User ID?" link located in the log in panel. You should be redirected to this page:https://www.usdirectexpress.com/edcfdtclient/forgotUserId.html

3. Enter your card number on the provided textbox.

4. Enter captcha code on the provided textbox.

5. Click the "Submit" button to finish the Direct Express Login reset process.

 

Contact Details:

If you are still having a hard time logging in into your account, you can contact Direct Express directly by using the information provided below:

HAVEN'T APPLIED FOR A DIRECT EXPRESS® CARD YET?

To sign up for the Direct Express® card, please contact the enrollment center between the hours of 7:00 AM CST to 7:00 PM CST Monday thru Friday.

—     Card Enrollment Center: 1-800-333-1795

 

ALREADY HAVE A DIRECT EXPRESS® CARD?

For all questions related to the Direct Express® card, cardholders should call:

—     Customer Service: 1-888-741-1115

—     Hearing impaired: 1-866-569-0447

—     International: 1-765-778-6290 (Collect)

 

Customer Service is available 24 hours a day, 7 days a week and handles calls related to:

—     Reporting lost or stolen cards

—     Balance inquiries

—     PIN changes

—     Transaction history requests

—     Registering a complaint about a card issue

—     Questions about card usage

—     Questions about international card usage

 

WRITE TO THEM:

Direct Express®, Payment Processing Services 
P.O. Box 245998 
San Antonio, TX 78224-5998

Do not forget to bookmark this page and check back later for any updates or changes made on the above login processes as we are trying to provide the most up to date information regarding Direct Express Login process.